Questions, answered

Orders leave us within 1-2 business days. Standard delivery lands in 3-5 business days, express in 1-2 once it has shipped. A tracking link hits your inbox the moment your box is on its way.

Wear them properly. Train in them, walk the dog in them, put real miles on them. If they have not earned their place within 30 days of delivery, send them back for a full refund or a swap — return shipping is on us, both ways, even if the soles are dirty.

Our size guide converts UK, US and EU sizing and gives you a foot-length measurement in centimetres — measure once and you are set. Because the whole range is built on one last, your size carries across every silhouette. Between sizes? Go up half a size.

Yes, and it is free within 30 days. Reply to your order confirmation or message us with the size you want and we will send a prepaid label plus reserve the replacement pair so it does not sell out while your return is in transit.

You will get a confirmation email with a tracking number and a live link as soon as your order ships. You can also check status any time from your account page.

All major credit and debit cards, plus the usual digital wallets at checkout. Every payment is encrypted and processed securely, and we never see or store your card details.

Brush off loose dirt, then wipe the upper with warm water and a little mild soap. Air-dry them away from direct heat — radiators and tumble dryers warp the midsole foam and shorten the life of the shoe. Skip the washing machine.